FAQ
Frequently Asked Questions (FAQ)
1. What type of products does Trendhive offer?
Trendhive specializes in women's products, including fashion, beauty essentials, accessories, and more. Our collection is curated to match the latest trends while ensuring quality and affordability.
2. Do you ship internationally?
Yes, we ship worldwide! Shipping times and costs may vary depending on your location. Please check our shipping policy for more details.
3. How long does shipping take?
Shipping times depend on your location and the shipping method chosen at checkout. Generally, orders are delivered within 7-15 business days. You will receive tracking information once your order has been dispatched.
4. What is your return and exchange policy?
We offer a hassle-free return and exchange policy. If you're not satisfied with your purchase, you can return it within 30 days of delivery for a refund or exchange. The item must be unused and in its original packaging. For more details, visit our return policy page.
5. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the carrier's tracking platform.
6. Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placement. After this timeframe, the order is processed, and changes may not be possible. Please contact our customer support team for assistance.
7. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment gateways. For a full list of accepted payment methods, visit our payment options page.
8. How can I contact customer support?
You can reach our friendly customer support team via email at support@trendhive.com or through our contact form on the website. We're here to assist you with any questions or concerns!
9. Are there any discounts or promotions?
Yes! We frequently offer discounts and promotions to our customers. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.
10. Do you offer gift cards?
Yes, we offer gift cards in various denominations, perfect for gifting your loved ones. Visit our gift card page to learn more.