Shipping Policy
At Trendhive, we are committed to delivering your orders safely and promptly. Below is an overview of our shipping policy to ensure you have a seamless shopping experience.
1. Processing Time
- All orders are processed within 1-3 business days (excluding weekends and holidays).
- Once your order is processed, you will receive a confirmation email with your tracking details.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 7-15 business days.
- Express Shipping: Estimated delivery time is 3-7 business days (where available).
Please note that delivery times may vary depending on your location and any unforeseen delays (e.g., customs or weather conditions).
3. Shipping Charges
- Standard Shipping: Free for orders above $50; a flat fee of $5 applies for orders below $50.
- Express Shipping: Rates are calculated at checkout based on your location.
4. International Shipping
- Yes, we ship worldwide! Additional customs, duties, or taxes may apply depending on your country’s regulations. These fees are the responsibility of the buyer.
5. Order Tracking
- Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package on our website or through the courier’s tracking portal.
6. Delayed or Lost Packages
- If your package is delayed or lost, please contact our customer support team .We will work with the shipping carrier to resolve the issue as quickly as possible.
7. Incorrect Shipping Information
- Please ensure all shipping details are accurate when placing your order. We are not responsible for delays or losses due to incorrect or incomplete addresses. If you realize an error, contact us immediately within 24 hours.
8. Returns and Exchanges
- For details on returning or exchanging your items, refer to our Return Policy page. Shipping costs for returns may apply unless the item is defective or incorrect.
9. Questions or Concerns?
If you have any questions about our shipping policy, feel free to contact us . Our team is here to assist you!